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Chatwoot

Open-source customer engagement platform

📁 Customer Support 📅 Founded 2017 📍 Bangalore, India
★★★★★Popular
Visit Website →

Chatwoot is an open-source customer engagement platform that helps businesses manage conversations across multiple channels including live chat, email, social media, and messaging apps.

Key Features

Multi-channel inbox
Live chat widget
Canned responses
Team collaboration
Automation rules
Contact management
Reports and analytics
Integrations (Slack, etc.)
Self-hosted option
Mobile apps

Pricing Plans

Self-hosted
Free
forever
  • Unlimited agents
  • All channels
  • Full source code
  • Community support
Starter
$19
per month
  • Up to 5 agents
  • All channels
  • 300 conversations/month
  • Email support
Business
$39
per agent/month
  • Unlimited conversations
  • Priority support
  • Advanced reports
  • SLA management
Enterprise
Custom
custom
  • Everything in Business
  • Dedicated manager
  • Custom integrations
  • Uptime SLA
  • Training

Tags

customer supportlive chatopen-sourcehelpdeskomnichannelmessaging

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