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Freshservice

Modern IT service management

📁 IT Service Management 📅 Founded 2014 📍 San Mateo, CA
★★★★★Popular
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Freshservice is a cloud-based IT service management (ITSM) solution that's easy to set up and use. It provides a modern approach to managing IT services with ITIL best practices.

Key Features

Incident management
Service catalog
Asset management
Change management
Problem management
Release management
Project management
Knowledge base
Automations
Analytics

Pricing Plans

Starter
$19
per agent/month
  • Incident management
  • Service catalog
  • Knowledge base
  • SLA management
Growth
$49
per agent/month
  • Everything in Starter
  • Asset management
  • Approval workflows
  • Service health monitoring
Pro
$95
per agent/month
  • Everything in Growth
  • Change management
  • Project management
  • Sandbox
Enterprise
$119
per agent/month
  • Everything in Pro
  • Freddy AI
  • Audit logs
  • Custom SSL

Tags

ITSMhelpdeskIT operationsFreshworksservice deskticketing

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