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Intercom

The complete AI-first customer service solution

📁 Customer Support 📅 Founded 2011 📍 San Francisco, CA
★★★★★Very Popular
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Intercom is a customer messaging platform that enables businesses to communicate with customers through live chat, bots, email, and product tours. It combines customer support, engagement, and marketing in one platform.

Key Features

AI-powered chatbot (Fin)
Live chat messenger
Shared inbox
Help center and knowledge base
Product tours
Outbound messaging
Ticketing system
Custom bots
Reporting and analytics
300+ app integrations

Pricing Plans

Essential
$39
per seat/month
  • Shared inbox
  • Basic chatbots
  • Ticketing system
  • Help center
  • Basic AI features
Advanced
$99
per seat/month
  • Everything in Essential
  • Fin AI Agent
  • Workflows
  • Multiple team inboxes
  • Round-robin assignment
  • Social channels
Expert
$139
per seat/month
  • Everything in Advanced
  • Workload management
  • SSO and advanced security
  • Custom roles
  • Multibrand support
  • Real-time monitoring

Tags

customer supportlive chatchatbothelp deskcustomer engagementproduct tours

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